Privacy Policy

At Premium Real Dolls, your privacy is our priority. We are committed to safeguarding your personal information, ensuring transparency, and complying with global privacy regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, payment details.

• Transaction Data: Order history, product selections, order value, payment methods.

• Technical Data: IP address, browser type, operating system, device identifiers.

• Usage Data: Pages visited, time spent on site, click actions, referring websites.

• Cookies & Tracking: Information collected via cookies, pixels, and analytics tools.

We only collect data that is necessary for the operation of our business and to provide you with a smooth shopping experience.

2. How We Use Your Information

We use the data collected for:

• Processing Orders: Completing purchases, payment processing, order confirmations, and delivery.

• Customer Support: Responding to inquiries, requests, and complaints.

• Service Improvement: Enhancing website performance, personalization, and product offerings.

• Marketing (With Consent): Sending promotions, product launches, or newsletters.

• Legal Compliance: Meeting obligations under applicable laws, fraud prevention, and dispute resolution.

3. Data Protection & Security

We maintain strict security measures to protect your personal data:

• SSL encryption for all sensitive transactions.

• PCI-DSS compliant payment gateways (no full credit card info stored on our servers).

• Restricted data access to authorized staff only.

• Regular monitoring and updates to safeguard against unauthorized access.

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

• Payment Processors for secure transactions.

• Shipping Carriers (UPS, FedEx, etc.) to deliver your orders.

• Service Providers who support our operations (under confidentiality agreements).

• Legal Authorities if required by law.

5. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you are entitled to:

• Right of Access: Request a copy of your personal data.

• Right of Rectification: Correct inaccurate or incomplete information.

• Right to Erasure (“Right to be Forgotten”): Request deletion of your data.

• Right to Restrict Processing: Limit how we process your data.

• Right to Data Portability: Receive your data in a portable format.

• Right to Object: Opt out of marketing or certain processing activities.

To exercise these rights, please email premiumrealdolls@gmail.com.

6. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know what categories of personal information we collect and how we use it.

• Request Deletion of your personal information, subject to certain exceptions.

• Opt-Out of the sale of your personal information (we do not sell personal data).

• Non-Discrimination: We will never deny you services or charge different prices for exercising your rights.

To submit a CCPA request, contact us at premiumrealdolls@gmail.com or call [+1 763 300 5822].

7. Cookies & Tracking

We use cookies to:

• Store items in your shopping cart.

• Remember preferences and login details.

• Analyze traffic for performance improvements.

• Deliver relevant promotions and marketing.

You may disable cookies in your browser settings, though some site features may be limited.

8. Data Retention

We retain your data only as long as necessary to:

• Fulfill your orders,

• Meet tax/legal obligations,

• Resolve disputes,

• Enforce agreements.

Data no longer required will be securely deleted or anonymized.

9. Children’s Privacy

Our website and services are intended only for users 18 years or older. We do not knowingly collect personal data from minors. If such information is collected unintentionally, it will be deleted immediately.

10. International Data Transfers

If you access our services outside the country where our servers are based, your data may be transferred internationally. We ensure proper safeguards are in place to comply with GDPR and other privacy standards.

11. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted here with the revised “Last Updated” date. We encourage you to review this page regularly.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: premiumrealdolls@gmail.com
📞 Phone: [+1 763 300 5822]