Shipping & Delivery Policy
At Premium Real Dolls, we specialize in discreet, secure, and timely delivery of all our products, including premium sex dolls and a wide range of adult toys and accessories. This Shipping & Delivery Policy explains how your orders are processed, shipped, and delivered safely to your doorstep.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
For custom-made sex dolls or personalized items, additional production time may apply (7–14 business days, depending on specifications).
Once your order is ready to ship, you’ll receive an email confirmation with tracking details.
Shipping Methods
We only use trusted global courier services to ensure secure and reliable delivery, including:
UPS
FedEx
DHL (select regions)
These carriers allow us to provide fast and trackable shipping across the globe.
Shipping Locations
We ship worldwide to most countries.
Orders may ship directly from our local warehouses or from our partner manufacturers’ facilities, depending on product type and availability.
If you’re uncertain about shipping to your location, please contact us before placing an order.
Discreet Packaging
Your privacy is very important to us. All items — whether a doll or a toy — are shipped in plain, unmarked packaging with no logos, labels, or product descriptions. Only you will know what’s inside.
Shipping Costs
Free Standard Shipping: Offered on most sex dolls and toys unless otherwise noted.
Express Shipping: Available at an additional cost for faster delivery.
Shipping costs (if applicable) are shown at checkout before you confirm your order.
Estimated Delivery Times
Delivery times vary by region (after processing time):
United States & Canada: 5–10 business days
Europe: 7–12 business days
Australia & New Zealand: 7–12 business days
Asia: 5–10 business days
Rest of World: 10–15 business days
Please note: Unforeseen delays (customs checks, weather, courier disruptions) may impact delivery.
Customs, Duties & Taxes
Premium Real Dolls covers most customs clearance fees in many regions.
In some cases, additional duties or local taxes may apply and are the responsibility of the customer.
We encourage customers to check local regulations on adult products before ordering.
Tracking Your Order
All shipments include a tracking number provided by email.
You can monitor your delivery directly on the courier’s website.
Our customer support team is available if you need help with tracking.
Incorrect Addresses & Failed Deliveries
Please double-check your shipping address before completing checkout.
If an order is returned to us due to incorrect details or missed delivery attempts, reshipping costs will be the customer’s responsibility.
Delivery Delays
Occasionally, factors beyond our control may delay delivery, such as:
Customs inspections
Severe weather conditions
Strikes or courier disruptions
Peak seasonal demand
We will always work closely with the courier to resolve these issues quickly.
For any questions about shipping or delivery, please reach out to our support team:
📧 Email: premiumrealdolls@gmail.com
📞 Phone: [+1 763 300 5822]
